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      <image:title>Workbench - Escalation of Conflict - Chafing . . .</image:title>
      <image:caption>Imposed expectations and assumptions — Implicit reliance on an unstated shared agreement, or what is believed to be shared perspective Looks like “should”; “obviously”; “they never”; “we always”; “what happened (to deviate from our norm)?” Identify, state, clarify, negotiate; make boundaries and terms of shared agreements more explicit and clear Challenge questioning — Initial direct challenge to an action; still open to explanation and clarification, but with clear concern detectable Looks like “Why would you do that?”; “What do you think you’re doing?” Watch for power dynamic, watch for tone of voice; “Why do you ask?”; fill in gaps in data as warranted Devil’s Advocate — A somewhat systematic intentional role-play to discover and examine potential issues with a third party topic, yet sometimes applied as a technique to explore feelings around potential alternative options; a technique when invited, but an aggression when unsolicited Looks like leading logic and rationales; “I don’t mean to X, but what about Y?”; “Have you considered Z?”; “Let me just play Devil’s Advocate for a minute”; may take the form of an effort to sway opinions of other audiences Determine whether assistance is welcomed or an aggression; set and hold scope; extend more intensive questions; seek to understand, mitigate; discussion to unearth and expose potential issues with intention to get ahead of problems; pre-mortem Potshots — Finding problems with intent to weaponize, to torpedo objective; accusations; sarcasm, snarkyness with deniability; shift into making it personal Looks like “You”: “Why do you always do this?”; “You made a mess of things”; “You are so X” Disciplinary Action — Formal or informal application of formal or fiscal authority to announce specific intended changes with some real authority to be applied in enforcement; complaint filed; performance improvement plan; penalty fee; challenge of fees or withheld payment; legal actions</image:caption>
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      <image:title>Workbench - Escalation of Conflict - With Intention and Malice</image:title>
      <image:caption>Gaslighting — Subtle intentional emotional/psychological manipulation; reverse psychology; sowing confusion; misinformation; rewriting history Looks like “Can’t you take a joke?”; “I don’t know what you’re talking about”; “That never happened”; “You must be confused” Passive-Aggressive — Indirect subterfuge; misdirected emotion, transference; antagonist may have no awareness of outward behavior Looks like procrastination; minor errors; cranky, icy attitude; excuses; verbal denial of anger or issue; silent treatment Emotional violence — Directly targeted bullying; harassment; shaming; shunning; scorn; name-calling; accusations; grudges from history; emotional and not rationally resolvable Humiliation — Efforts to diminish reputation with a public audience; public emotional violence Looks like public theatrical displays of accusation, mocking, ridicule, shaming Meddling — Intervening, exerting controlling behavior and actions; reputation sullying; setting up and picking sides; enlisting accomplices Looks like interjecting changes without consent or approval; side conversations to sway support or enlist fellow antagonists; sabotage or subversion Anger expression — Direct expression of frustration and irritation Looks like “This is really making me mad.”; cursing generally or at situation; raised voice, emotional voice; crying Deimatic displays — Physical expansion of presence and energy with the intention to intimidate, threaten physicality Looks like a turkey puffing up; overly dramatic physicality; charging or lurching; banging, overturning, or throwing for affect</image:caption>
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      <image:title>Workbench - Escalation of Conflict - With Intention to Inflict Damages</image:title>
      <image:caption>Destruction of objects — Physical violence directed toward inanimate objects; redirection of rage as both outlet and warning; vandalism Physical violence — Striking a person, or third party living being, e.g., a child, pet, etc; sexual assault Hostages — Victimizing third parties with the intent of inflicting pain on both the victim and the witness; innocent bystanders, involved third parties Looks like redirecting of emotional or physical violence; when a parent redirects onto another parent or sibling; when a supervisor redirects onto other members of the team; “Nobody is getting anything now” Revenge — Delayed retaliatory action; meddling after the fact</image:caption>
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      <image:title>Workbench - Assessing Requests</image:title>
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    <lastmod>2021-10-24</lastmod>
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